Simply visit the Light Planet website, select the number of batten lights you want to add to the cart, go through the checkout process and pay. Alternatively, you can order through the phone by calling 1300 533 489 to order batten lights. If you have a Trade Account, one benefit is you can order without having to pay during checkout .
Both Visa and MasterCard are accepted, and we charge 0.00% interest. PayPal payments are also acceptable and later on, we will be accepting payment via AfterPay.
Our automated tracking platform is, at the moment, still in production. Therefore, all orders are able to be tracked through our internal inventory system. Give us a call at 1300 533 489 to check on your orders.
Yes. We at Light Planet pride ourselves on delivering quality batten lights and other products at amazing prices. Should you wish to purchase from us, simply add an item/s to your cart, follow the instructions and make the payment. For any enquiries you may have, call us.
Definitely. You have up to 30 days to arrange to return any Light Planet product except if it’s a Fire Sale item. No hassle and no restocking fees. Please note that returned items must be in their original state. Any return must be done at your own cost. You can courier it, post it or simply drop it into our Port Melbourne distribution centre. Should you want to return your batten light, be sure to call us.
For our Light Planet warranty policies for all products, refer to the main Light Planet FAQ page.
Yes. You can come to our distribution warehouse in Port Melbourne, which is super accessible to the city and is right off the freeway. Pick up times are between 7:15 and 17:00, Mon-Fri.
Yes, we do. For orders in Melbourne metropolitan locations that are received before 11.00 am, most goods can be sent off on the same day. For those in regional Victoria, orders take up to 24 hours for delivery if placed before 1pm the day prior.
For orders to New South Wales or South Australia, expect 1-3 days for your order to arrive. For any orders to NT, Queensland or Western Australia, please allow up to 7 days for delivery.
For all information on shipping and delivery costs, check out the main Light Planet FAQ page.