Wholesale LED Emergency Lights FAQs

  • What types of LED emergency lights are available at Light Planet?

    At Light Planet, we take pride in offering a variety of LED emergency lights that are available in different sizes, and each comes with a standard 3-year warranty. First, you can purchase our Emergency Exit lights, equipped with a LiFePO4 battery, with either the Standard or Blade version to select from.

    Meanwhile, we offer both the 3w Recessed EMG Spitfire and 3w Surface EMG Spitfire, both of which emit 280 lumens and are designed with a 3-hour battery back up. Lastly, you can opt to purchase from Light Planet our JUNO LED Batten Lights, made to be extremely reliable and vandal-resistant, which can be bought with motion sensor accessories.

  • How do I order LED emergency lights from Light Planet?

    This can be easily done on the Light Planet website. Add an LED emergency light/s to your cart, proceed to checkout and make your payment. Alternatively, call 1300 533 489 and mention you wish to place an order for LED emergency light products. However, if you have a Trade Account, you will be able to order and checkout without payment.

  • To purchase LED emergency lights, what payment options are available?

    Light Planet takes both MasterCard and Visa payments with 0% interest charged. PayPal payments are also accepted. At the moment, AfterPay isn’t available but will be sometime in the future.

  • Am I able to track my order for LED emergency lights?

    Given that Light Planet’s automated tracking platform still is in production, orders for now can be tracked through our internal inventory system. Call us on 1300 533 489 so that you can check on your order.

  • Can I order LED emergency lights on the website if I'm not a contractor?

    Yes, you can order even if you’re not a contractor. Light Planet prides itself on providing high quality, reliable LED emergency lights and other products at unbeatable pricings. Should you wish to purchase from us, simply add an item/s to your cart, and from there follow the instructions for checkout and pay either using credit card or PayPal. For any enquiries, feel free to call us.

  • Can my order for LED emergency lights be returned?

    Yes, this is no problem. You have up to 30 days to return a Light Planet product, except in cases where it’s a Fire Sale item. No need to pay restocking fees. But please keep in mind that any return must be in its original state. Returns must also be done at your own cost. You’re allowed to courier, post or drop it into our Port Melbourne distribution centre. Give us a phone call if you decide to return your LED emergency light/s.

  • What are your warranty policies for LED emergency light orders?

    Our Light Planet warranty policies for all items and products are included on the main Light Planet FAQ page.

  • Can I pick up my LED emergency light order at your location?

    Yes, this can be done. Our distribution warehouse is in Port Melbourne, which is quite accessible to the city and just right off the freeway. Pick up times are from 7:15-17:00, every week from Monday to Friday.

  • Do you offer same day deliveries for LED emergency lights?

    This depends on your location. For all orders in Melbourne metropolitan locations received prior to 11:00am every day, we can get most goods out on that same day. If you are based in regional Victoria, orders generally take 24 hours for delivery if placed before 1pm on the day prior.

    For orders to South Australia or New South Wales locations, these usually take 1-3 days to arrive. For orders to Queensland, Northern Territory or Western Australia, do allow up to 7 days for products to be delivered.

    For detailed information on delivery and shipping costs, please visit the main Light Planet FAQ page.

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