Flood Lights FAQs

  • How do I order flood lights from Light Planet?

    You can do this directly on the Light Planet site. Add flood light/s to your cart, go through the checkout and make your payment. Alternatively, call 1300 533 489 and state that you would like to place an order for flood lights. Remember that if you have a Trade Account, you are able to order and checkout without payment.

  • To purchase flood lights, what payment options are available?

    We take both Visa and MasterCard payments with 0% interest charged. PayPal payments are also accepted. AfterPay isn’t available yet but will be in the future.

  • Am I able to track my order for flood lights?

    Given that our automated tracking platform is still in production, at the moment, order can be tracked through our internal inventory system. Call Light Planet on 1300 533 489 so you can check on your order.

  • Can I order flood lights on the website if I'm not a contractor?

    Yes, you can. Light Planet prides itself on providing high quality flood lights and other products at unbeatable pricings. Should you wish to purchase an item, simply add it to your cart, and from there follow the instructions for checkout and pay either using credit card or PayPal. For any enquiries, you can call us.

  • Can my order for flood lights be returned?

    Yes, no worries. You have a maximum of 30 days to return a Light Planet product, except in cases where it’s a Fire Sale item. No need to worry about restocking fees. But please bear in mind that any return must be in its original state. Returns must also be done at your own cost. You’re allowed to courier, post or simply drop it into our Port Melbourne distribution centre. Call us if you decide you’d like to return your flood lights.

  • What are your warranty policies for flood light orders?

    Our Light Planet warranty policies for all our products are included on the main Light Planet FAQ page.

  • Can I pick up my flood light order at your location?

    Yes, you can. Our distribution warehouse is in Port Melbourne, which is very accessible to the city and just right off the freeway. Pick up times are from 7:15-17:00, Mondays to Fridays.

  • Do you offer same day deliveries for flood lights?

    It depends. For all orders in Melbourne metropolitan locations received prior to 11:00 am, we can get most goods out on the same day. If you live in regional Victoria, orders mainly take 24 hours for delivery if placed before 1pm the day prior.

    For orders to South Australia or New South Wales areas, they usually take 1-3 days to arrive. For orders to Queensland, Western Australia or Northern Territory, please do allow up to 7 days for all deliveries.

    For detailed information on shipping and delivery costs, please visit the main Light Planet FAQ page.

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